Practice Management
Practice Management
GP Partners and Management Team are involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care. The management team support the GPs and other medical professionals with delivering patient services and also help to develop extended services to enhance patient care.
Our practice is managed and led by:
Anouska Forte
Business Manager
Joanne Lawson
Operations Manager
Nadia Sedky
Assistant Practice Manager
Reception and Administration Team
Reception team
Our reception team, headed by our Reception manager Ashleigh Matthews and Deputy Reception Manager Akanni Sowunmi, is the first point of contact for patients, either at the front desk or by telephone. The practice receives approximately 700 telephone calls per day, with the majority of calls received between 8am and 11am.
Please understand the challenges that our reception team face working in such a busy practice, by trying to make your non-urgent enquiries in the afternoon, and always treating the team with respect and courtesy.
Administrative team
There are numerous back office staff members at the practice, who work tirelessly to keep your medical records secure, our I.T. systems functioning, process your prescriptions in a timely manner, and manage the enormous flow of hospital correspondence and referral letters in and out of the practice. With over 1,000 patient contacts per week, there is a lot going on behind the scenes.
Caldicott Guardian
The person for Caldicott Guardian is Dr Carolyn Bayer. Please contact us for more information.